This Privacy Policy explains in detail how Lens-Z collects, uses, discloses, and safeguards your personal and non-personal information when you visit our website or use our creative photography and videography services. By accessing or interacting with any part of our platform, you acknowledge and consent to the practices outlined in this policy. Our top priority is protecting your data and digital rights while delivering seamless, personalized, and secure photography experiences.
We collect both personal and non-personal information to deliver and enhance your experience. Personal information includes, but is not limited to, your full name, email address, contact number, postal address, payment details, user credentials, and any information you provide when filling out contact forms or booking services. Non-personal data may include IP addresses, browser types, device specifications, operating systems, geographic location, and behavior patterns collected through cookies, pixels, and third-party analytics. This data helps us understand user preferences, improve functionality, and ensure site security.
Lens-Z uses your collected data for a variety of legitimate business and service enhancement purposes. This includes delivering high-quality photography and video services tailored to your needs, as well as processing payments securely through trusted gateways. We use your information to communicate essential service updates, confirm project details, and manage delivery timelines. Your data also allows us to provide effective customer support, resolve any issues promptly, and respond to inquiries. Additionally, we personalize your experience by remembering your preferences and optimizing content accordingly. If you have opted in, we may send you newsletters, offers, or promotional materials. Furthermore, your information is used to ensure compliance with legal obligations and to maintain the security and integrity of our services.
We do not sell, lease, or rent your personal information to third parties. However, in order to provide certain features and fulfill services, we may share necessary information with carefully vetted and GDPR/DPDP-compliant third-party service providers such as:
Lens-Z uses cookies and similar technologies to personalize your visit, remember session details, and analyze traffic patterns. Cookies help store user preferences, authentication tokens, and user behavior data. You can disable or delete cookies through your browser settings at any time; however, please note that some website features may not function properly without them. We also use third-party tracking codes for performance and conversion monitoring, which are handled securely and never linked to personally identifiable information.
We take data protection seriously. Lens-Z uses advanced security technologies including SSL encryption, firewalls, malware scanning, and regular server updates to safeguard your information. Access to sensitive data is strictly restricted to authorized personnel under NDA and role-based permissions. Despite our efforts, no digital transmission or storage system is 100% secure. We continuously monitor, test, and improve our security protocols to stay ahead of evolving cyber threats.
As a valued user, you are entitled to several privacy rights under applicable data protection laws. You have the right to access the personal data we hold about you and can request a copy at any time. If any of your information is inaccurate or outdated, you have the right to request corrections. You may also ask us to delete your personal data, subject to any legal obligations we may have to retain certain records. Additionally, you have the right to withdraw your consent for receiving marketing communications, and we will promptly remove you from our promotional lists. If you wish to transfer your data to another service provider, you can request data portability as well. To exercise any of these rights, please contact us at support@lensz.online. We are fully committed to responding to all legitimate requests within 7 business days.
Lens-Z reserves the right to revise or update this Privacy Policy to reflect changes in legal requirements, technological developments, or service improvements. Any material changes will be communicated via email or highlighted on our website. We encourage you to periodically review this page to stay informed about how we are protecting your information.
For any privacy-related questions, data access requests, feedback, or concerns, feel free to get in touch with our data privacy team:
📧 info@lensz.online
📍 Lens-Z Studio, 91,Ground Floor, Shanti Shree Apartment, Opposite Ranikuti Water Tank, Near Juba Sangha club, Regent Place, Tollygunge, Kolkata, West Bengal 700040
📞 +91-9307716739
Your trust means everything to us — thank you for choosing Lens-Z.